Services

Our customers can expect superior customer service. We strive to provide a hassle-free and pleasant experience.

We provide weekly curbside and valet sanitation services in the Dawson, Forsyth, and Gainesville (limited).

Scroll to see services or click on the desired service below.

Curbside and Recycling

Standard service includes 1 Family Size Trash Can. Are you ready to go green? We offer recycling services in select areas.

Valet Service

A courtesy service that can be provided in addition to our standard residential service.

Due to the high impact of inflation, we will now be adding a 3.0% processing fee to all credit or debit card transactions. To avoid this fee please mail a check to P.O. Box 2208 Cumming, GA 30028.

Service Requirements

Residential Waste LLC requests that all customers adhere to the following requirements:

Please have your trash out the night before pickup to ensure your can is accessible to us throughout pick-up day. Any location whose bins are not available for service when the driver arrives will have to wait until their next scheduled service day. If the customer cannot wait until their next scheduled service day, then there will be an up to $30.00 (depending on the location) Go Back fee charged to the account before the driver will return to service the location.
While we all have a couple of bags of extra garbage occasionally, if we find that your location consistently has more garbage than your service provides. Please contact the office to add a container for an additional monthly fee. Repeated excess garbage will be left or an additional fee made be charge for the excess pickup. If you have a special situation that has generated an excessive amount of garbage, then please call the office and let us know so that we can make arrangements for service.
Please make sure that items that you do not wish to have disposed of are NOT touching or sitting on top of your can. Any items that are touching or sitting on top of your can can be reasonably assumed to be garbage and will be disposed of. Residential Waste LLC does not assume any liability if something that should not have been disposed of is picked up in these cases.
If there is a problem or concern, then please communicate with all Residential Waste LLC employees respectfully.

Curbside:

Please place all cans at the end of the driveway the night before pickup day.

Valet: $10 additional per month

Please understand that valet service is a courtesy service provided in addition to our standard residential service and that the company reserves the right to discontinue the service at any time.
If your location has a gate that restricts access to your property, then please provide the gate code to Residential Waste LLC, or leave the gate open on your service day.
If you have aggressive animals on your property, then please restrain them on your service day. Unrestrained animals will result in your cans remaining unserviced.
Please ensure that there is enough room at your location for the truck to turn around. If we cannot turn around at your location, then you will have to bring your can to the end of your driveway. This is for the safety of our drivers and the preservation of your property.
If the driveway is blocked, you will have to wait until the following pickup date or call in advance to make arrangements with our drivers.
We are not responsible for:
- Broken Driveways
- Broken Limbs or shrubbery

Unacceptable Materials (Hazardous Household Waste):

Gas Cylinders
Motor Oil or Gasoline
Wet Paint
Construction Materials
Furniture
Wood
Metal

Garbage Can Policy

Trash containers remain the property of Residential Waste, LLC, and are provided to our customers for the duration of service. There will be a fee for any wheeled container in need of repair or replacement due to negligence or misuse. Upon cancellation of service, the trash container will be scheduled for removal. If the container is not recovered or is lost or stolen, then the account will be charged $125.00 to cover the cost of our lost property.